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# Don’t Know Your Username or Password?

Here are a few things to try if you don’t know your username or password:

If you were not given a username or password, try logging in with your network username and password. Some organizations will set up Camtasia Relay to use these network credentials.

In the Camtasia Relay Login dialog box, click Forgot password. In some cases, you can reset your password on the Camtasia Relay website.

Log in as a Guest Presenter. You can still record even if you do not know your username or you forgot your password.

Keep in mind that when recording as a Guest, either you (once you find your password) or the Administrator must authorize the presentation before it can process.

If you can’t remember your username or password and none of the above work for you, contact your Camtasia Relay Administrator.

To Log In As a Guest Because You Forgot Your Username or Password

Click Log In.

Click Guest.

Enter your name.

Enter your email in the Guest of field.

Click Submit.

## See also

Log In to Camtasia Relay

Why Log In?

Do I Have To Log In Before Recording?

Record for Someone Else

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